1. What Kapton-Store.com
selling?
Kapton-Store.com sell all kapton related product in
cluding kapton tapes, film, die-cuts, die-cuts, mould parts, ESD tape etc.
2. How to order from
Kapton-Store.com?
Just send us email or visit our feedback page and type
in your request, click here
.
3. Do you offer the
free sample for testing?
Yes, we offer the sample free, but you courier charges.
4. How to ship the
order?
We will suggest you the appropriate way of shipment, by
sea, by air or by courier. Of cource if you will have your
own forwarder, that is no problem.
5. Can we trust the quality of product from Kapton-Store.com?
Sure, do not worry about that. Our quality will absolutely compliance to the sample we
send. If not, we will take charge of that.
6. What payment
Kapton-Store.com accept?
For the small quantity, we request 100% advanced TT
payment; other conditions, negotiable. Sorry, we
did not accept the Credit card for the time being.
7. How about the
lead time of per order?
If the tape you order have stock, we can ship out
within 3~5 days. If there is no stock, you need to wait
about 8~12 days. If you are request the die-cuts, the time
shall longer.
8. Do you have the
MOQs?
Yes. Ususlly we reques of the MOQ of USD2,000.00
per order. If the order is too small, we will charge the
extra service fee of USD50.00 per order.
9. Do you have 3rd party certifications like SGS RoHS or UL?
Most of the product of Kapton-Store.com compliance the
ROHS and UL94V0 request, but little of product do not have, please contact the
sales for detail.
10. Does Kapton-Store.com
offer the OEM service?
Sure, we offer, but that will have a big MOQ request..
11. Not find the
answer you want?
Send us a feedback, see FAQ No. 2. |